Privacy Policy
Welcome to Giving Hour (including all webpages, subdomains and subparts therein contained, the "Site", "Giving Hour", "we", "us" and/or "our"). The Site has been created to provide information about Giving Hour, to provide customized online Giving Hour registration and management (the "Giving Hour Services"), and to provide information about the Giving Hours listed on the Site.
This Privacy Policy sets forth Giving Hour's policy with respect to information, including personally identifiable information ("Personal Data"), that is collected from Site users and visitors ("you" or "your"), including registered users who request Giving Hours ("places and charities") and registered users who register for a Giving Hour or wish to donate to Giving Hours (“People”) listed by Organizers on the Site.
Giving Hour takes the privacy of your Personal Data and other information seriously. Because of that, Giving Hour has created this Privacy Policy. Please read this Privacy Policy as it includes important information regarding your Personal Data and other information.
If you have any questions or concerns, please do not hesitate to contact us by using the following link: contact@givinghour.com
CONSENT:
By using the Site or allowing someone to use the Site on your behalf, you are consenting to our collection, use, disclosure, transfer and storage in accordance with this Privacy Policy of any Personal Data or other information received by Giving Hour as a result of such use.
Information We Collect:
When you interact with us through the Site, we may collect Personal Data and other information from you, as further described below:
1. Personal Data:
We collect Personal Data from you when you voluntarily provide such information on the Site, such as when you register for access to the Giving Hour Services as a Place or Charity, contact us with inquiries, respond to one of our surveys or use certain Giving Hour Services. The Personal Data we collect includes without limitation your name, email address and other personally identifiable information, it will be available to Giving Hour and will be held by Giving Hour in accordance with this Privacy Policy.
Privacy Policy Links: We make an effort to provide a link to this Privacy Policy in the footer of every page on the Site, including those pages on which Personal Data is collected.
2. Non-Personal Data:
Non-Identifiable Data: When you interact with the Site, we collect certain personally non-identifiable information ("Non-Personal Data"). The Non-Personal Data we collect includes without limitation Internet Protocol (IP) addresses, domain names of your Internet Service Provider, your approximate geographic location, a record of the Site pages that you visit, the time of your visits and aggregated Personal Data that cannot be used to specifically identify you. Such information, which is collected passively using various technologies, cannot, in and of itself, be used to specifically identify you.
Cookies: In operating the Site, we use a technology called "cookies." A cookie is a piece of information that the computer that hosts our Site gives to your browser when you access the Site. Our cookies help provide additional functionality to the Site and help us analyze Site usage more accurately. For instance, our Site may set a cookie on your browser that allows you to access the Site without needing to remember and then enter a password more than once during a visit to the Site. These cookies may be used to tailor content you see on the Site as well as other sites that you may visit in the future. Through your web browser's option settings you may be able (i) to receive notifications when you are receiving new cookies, (ii) to disable cookies or (iii) to delete cookies. Please refer to your web browser's help section for information on how to do this. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Site's features.
Aggregated Personal Data: In an ongoing effort to better understand and serve the users of the Site and Giving Hour Services, Giving Hour often conducts research on its customer demographics, interests and behavior based on Personal Data and other information that we have collected. This research may be compiled and analyzed on an aggregate basis and this aggregate information does not identify you personally and therefore is considered and treated as Non-Personal Data under this Privacy Policy.
Our Use of Information That We Collect:
1. Personal Data:
Giving Hour uses the Personal Data we collect in a manner that is consistent with this Privacy Policy. Giving Hour may use the Personal Data as follows:
Specific Reason: If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, if you contact us by e-mail, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.
Access and Use: If you provide Personal Data in order to obtain access to or use of the Site or Giving Hour Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of such services or functionality and to monitor your use of such services or functionality.
Internal Business Purposes: Giving Hour may use your Personal Data for internal business purposes including without limitation to help us improve the content and functionality of the Site, to better understand our users, to improve the Giving Hour Services, to protect against, identify or address fraudulent activities, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Site, Giving Hour Services and our business.
Marketing: Giving Hour may use your Personal Data to contact you in the future for Giving Hour's marketing and advertising purposes, including without limitation to inform you about services or events we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising on the Site that we believe might be of relevance to you. In particular, Organizers should note that Giving Hour may use information it receives or collects regarding Buyers (including without limitation via an Organizer's event registration page) in accordance with the terms of this Privacy Policy, including in the manner set forth above.
2. Non-Personal Data:
Because Non-Personal Data cannot be used to personally identify you, Giving Hour may use such information for any lawful purpose.
Our Disclosure of Information That We Collect:
1. Personal Data:
We consider this information to be a vital part of our relationship with you. Therefore, Giving Hour will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth below:
Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets. Subsidiaries and Affiliates: We may also share your Personal Data with our subsidiaries and/or affiliates for purposes consistent with this Privacy Policy. Our subsidiaries and affiliates will be bound to maintain that Personal Data in accordance with this Privacy Policy.
Agents, Consultants and Related Third Parties: Giving Hour, like many businesses, sometimes engages other companies to perform certain business-related functions. Examples of such functions include mailing information, ticket fulfillment, maintaining databases and processing payments. When we engage another Giving Hour to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
Organizers: When you purchase tickets to, register for or donate to an event on our Site, you consent to our providing your Personal Data to the Organizers of such event. These Organizers are not bound to treat your Personal Data in accordance with this Privacy Policy. You agree that Giving Hour is not responsible for the actions of these Organizers with respect to your Personal Data. It is important that you review the applicable policies of the Organizers of an event before providing Personal Data or other information in connection with that event.
Legal Requirements: Giving Hour may disclose your Personal Data if required to do so by law (including, without limitation responding to a subpoena or request from law enforcement, court or government agency) or in the good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect and defend the rights or property of Giving Hour, (iii) to act in urgent circumstances to protect the personal safety of users of the Site or the public, or (iv) to protect against legal liability.
2. Non-Personal Data:
Because Non-Personal Data cannot be used to personally identify you, Giving Hour may disclose, transfer or share Non-Personal Data for any lawful purpose.
Your Choices:
You have several choices available when it comes to your Personal Data:
Limit the Personal Data You Provide: You can use the Site without providing any Personal Data or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain Site functionality and/or Giving Hour Services. For instance, in order to open a Giving Hour account, or buy or sell tickets, your name and email address will be required.
Opt Out: You can "opt out" of receiving Giving Hour newsletter emails by logging in, clicking on "Account" and following the instructions to "email preferences." You may modify your choices at any time in your Giving Hour account. In the event an Organizer uses our system to email you, you will be able to "opt out" of receiving those communications as well. Please note that if you unsubscribe from receiving a particular Organizer's emails, you will no longer receive emails from the particular Organizer that are sent through our system (but you may still receive emails sent by that Organizer through means other than our system), however, you will still receive Giving Hour communications and communications from other Organizers whose events you have attended or are registered to attend or who have otherwise obtained your email address. Likewise, if you unsubscribe from Giving Hour communications you will continue to receive communications from Organizers. So you may have to unsubscribe from multiple emails before you stop receiving all communications. You can also unsubscribe from receiving all Organizer emails sent through our system. It may take up to 24 hours for us to process an unsubscribe request. Note that you cannot unsubscribe from Giving Hour Service communications via the Site. You can stop receiving Giving Hour Service communications only by contacting us at /contact-us/ and closing your account. By electing to stop receiving all communications from Giving Hour or through Giving Hour's system you will no longer receive any updates on your account or on events you are registered to attend or have previously attended, including communications regarding refunds. We do not recommend that you do this unless you plan to no longer use the Site or Giving Hour Services, are not currently registered for an event, are not currently organizing an event and will have no need to receive further communications from Giving Hour or through Giving Hour's system. Even after you opt out of all communications, Giving Hour will retain your Personal Data and Non-Personal Data in accordance with this Privacy Policy, however, we will no longer use it to contact you. However, Organizers who have received your Personal Data in accordance with this Privacy Policy may still use that Personal Data to contact you in accordance with their own privacy policies, but they may not use Giving Hour's system to do so.
Exclusions:
This Privacy Policy does not apply to any Personal Data collected by Giving Hour other than Personal Data collected through the Site. This Privacy Policy shall not apply to any unsolicited information you provide to Giving Hour or another user or visitor through the Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site, such as bulletin boards, any ideas for new products or modifications to existing products, claim or demand letters, Digital Millennium Copyright Act notices, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and Giving Hour shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.
Children:
Giving Hour does not knowingly collect Personal Data from children under the age of 13. If you are under the age of 13, please do not submit any Personal Data through the Site. We encourage parents and legal guardians to monitor their children's Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data on the Site without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Data to Giving Hour through the Site, please contact us, and we will endeavor to delete that information from our databases.
Links to Other Web Sites:
This Privacy Policy applies only to the Site. The Site may contain links to other websites not operated or controlled by Giving Hour (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Site do not imply that Giving Hour endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.
Storage and Security:
Giving Hour may store Personal Data itself or such information may be included in databases owned and maintained by Giving Hour affiliates, agents or service providers. Giving Hour takes what it believes to be reasonable steps to protect the Personal Data provided via the Site from loss, misuse, unauthorized access, inadvertent disclosure, alteration, and destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from the Site may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Data via the Internet.
International Privacy Laws:
If you are visiting our website from outside the United States, please be aware that you are sending information (including Personal Data) to the United States where our servers are located. We will hold your Personal Data and Non-Personal Data in accordance with privacy laws in the United States and this Privacy Policy. Please note that privacy laws in the United States may not be the same as, and in some cases may be less protective than, the privacy laws in your country.
Other Terms and Conditions:
Your access to and use of the Site is subject to the Terms of Service. If you are using the Giving Hour application programming interfaces (the "Giving Hour APIs"), you are subject to the Giving Hour API Terms of Use.
Changes to Giving Hour's Privacy Policy:
The Site and our business may change from time to time. As a result, at times it may be necessary for Giving Hour to make changes to this Privacy Policy. Giving Hour reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Data. This Privacy Policy was last updated on the date indicated above. Your continued use of the Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
Access to Information; Contacting Giving Hour:
To keep your Personal Data accurate, current, and complete, please contact us as specified below. We will take reasonable steps to update or correct Personal Data in our possession that you have previously submitted via the Site. Please also feel free to contact us if you have any questions about Giving Hour's Privacy Policy or the information practices of the Site. You may contact us at the following address: /contact-us/.